Refund and Cancellation Policy

Any Failures in online payments and in case the amount gets deducted from your saving/ current account and is not credited in Genique Education’s account, before the transaction is complete,Genique Education is not responsible for any refunds. Students in this case can contact either Bank/ Genique Education to clarify the same. Refund will be made as per the company policy.

No any refund will be initiated once you order the product. So please read FAQ before ordering any product. Genique Education is not liable for any refund.

E- Receipt will be sent by Genique Education with the confirmation of admission. Students should keep the receipt with them safely as this will be required for further processing.

It is the responsibility of the applicant to ensure that the applicant is actually eligible appearing in IES/GATE/PSU’s/SSC-JE which are can be ascertained by carefully reading the Instructions/eligibility criteria. The ONLINE application system does not perform any check on the qualification indicated by the application during the application process. Therefore, successful completion of ONLINE application process does not in itself indicate that the applicant is qualified for IES/GATE/PSU’s examination.

It is the Applicant’s responsibility to ensure he/she pays the application fees as applicable. The payment of any amounts intended to be made in respect of Fees by or on behalf of the applicant does not in itself indicate the acceptance of applicant’s candidature for appearing in. When the applicant successfully completes the online payment transaction using credit/debit cards and net banking option, funds will be deducted from the credit/debit card mentioned by the applicant and the payments will be credited to Genique Education Account. Any payment received through this website will be treated as having been made by the applicant even though the same may have been made by some other person/ party and hence Genique Education Shall not entertain any correspondence from any person other than applicant or applicant’s parents/ guardian. If the applicant’s online payment is successful, Genique Education Confirm the same by giving a valid transaction ID. In case the unsuccessful online payment, Genique Education Will advise the applicant accordingly. The applicant should then contact the credit /debit card /Net banking provider for details. Genique Education will not entertain any email communication on payments or refunds.